Effective Date: [29th July 2025]
Website: www.ceylongreenmarket.co.uk
Company: Ceylon Green Market Ltd

1. Introduction

Welcome to CeylonGreenMarket.co.uk (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms in full. If you disagree with any part, please do not use our website.

2. Products and Services

We offer a wide range of Sri Lankan goods and experiences, including:

  • Traditional Sri Lankan dresses and fashion accessories
  • Herbal nutrition powders and teas
  • Flowering plants and seeds
  • Customised Sri Lanka tour packages

All products and services are subject to availability. We reserve the right to withdraw or modify any item or service at any time.

3. Orders & Payment

  • Orders can be placed via our secure online platform.
  • We accept major payment methods including debit/credit cards, Stripe, PayPal,Google Pay and Apple Pay.
  • Once you place an order, you will receive a confirmation email. This does not confirm acceptance. Acceptance occurs when we dispatch the product or confirm your tour booking.

4. Pricing & Taxes

  • All prices are listed in GBP (£).
  • Delivery charges are calculated at checkout based on weight and location.
  • We reserve the right to adjust prices at any time without prior notice.

5. Shipping & Delivery.

  • Estimated delivery times range between 2–10 working days.
  • You are responsible for providing accurate delivery details.

6. Cancellations & Returns

For Products:

  • Items must be returned unused, in original packaging.
  • Perishable, opened, or personalised items (including plants and powders) cannot be returned.
  • Return shipping is the customer’s responsibility unless the product is faulty.

7. Health Disclaimer

Products such as herbal teas and nutrition powders are not intended to diagnose, treat, or cure any medical condition. Consult your doctor before use, especially if you are pregnant, nursing, or have a medical condition.

8. Intellectual Property

All content on this site including text, graphics, logos, images, and product descriptions is the property of Ceylon Green Market and is protected by UK and international copyright laws.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential loss or damage arising from the use of our website or products. Our liability in any case shall not exceed the total price paid for the product or service in question.

10. Privacy Policy

Your personal data is handled according to our Privacy Policy. We use secure encryption to protect your data and do not share it with third parties without your consent.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised “Effective Date.”

13. Contact Information

For questions or concerns, please contact us at:
support@ceylongreenmarket.co.uk